Inspections & scores

Inspections are built for the phone, and the web has the same screens for the desk.

Start

Open the site and start an inspection. Choose which areas to include; at least one stays selected. Each area brings its own template. For a site without areas, pick one template instead.

Mopful records some things for you: the start time, how long it takes, who inspects and one location reading taken when you start. If you decline location, the inspection still starts. Location is never followed while you work.

Score each item

Go area by area and section by section. For each item:

• tap the answer, or mark it N/A if it does not apply,
• add photos, from the camera or the gallery, up to 6 per item,
• add a comment, or tap a quick comment.

A marker tells you when an item needs a photo or a comment. The screen shows your progress, for example "Area 2 of 6", and a preview of the score. The preview is only for you; after you submit, the score comes from the server.

Pause and come back

An inspection you leave is saved as a draft. Open it again and carry on from where you stopped. On the phone it also works without signal: everything is saved on the phone and sent when you are back online. A small label tells you whether it is "All saved" or "Not synced yet".

Submit

Choose Review and submit. If something is missing, the list shows what, such as an item that needs an answer, a photo or a comment, and takes you straight to it. When everything is answered, tap Submit.

Submitting locks the inspection. Nobody can change or delete it afterwards. If you submit without signal, it says "Submitted. It finishes when your phone is online", and the inspection completes when the phone reconnects.

What happens next

• The server works out the score. You see the score, the band (Good, Fair or Poor), the score of each area and the number of problems.
• Each item that failed opens an issue with its photos and comment. If the same item at the same area already has an open issue, it is added to that one instead of starting a second one. See "Issues".
• The report is prepared. It shows "Report is being prepared" and then "Report is ready". From there you can send it, copy a link or open the PDF. See "Send a report and share links".