Help Center
Short answers about inspections, task lists, issues and reports in Mopful
Categories
Getting started 8 articles Clients, sites & areas 7 articles Task lists & visits 9 articles Inspections & scores 7 articles Issues & fixes 6 articles Reports for clients 7 articles Team & roles 6 articles Offline on the phone 5 articles Account & subscription 7 articles Support 2 articles
Guides
- Set up your company Create the account, add your first client, site and areas, and invite your team.
- Clients, sites and areas How clients, sites and areas fit together, and how to set up, import, copy and archive them.
- The cleaner's task list and closing proof Clock in, work through the task list with photo proof, take the closing photos and clock out.
- Inspection templates Start from the ready templates, edit them, and how versions and scoring work.
- Run an inspection Walk a site, score each item, submit, and what happens next.
- Issues, from report to fix How issues are created, assigned and closed with Mark fixed and a fix photo.
- Send a report and share links What a report contains, how to send it by email, share it with a link and set up weekly summaries.
- Dashboard and exports See scores by site, the weakest items and trends, and export your data to a spreadsheet.
- Users and roles The five roles, how to invite people, sign-in with a PIN for cleaners without email, and how to switch someone off.
- Offline and sync What the phone app does without signal, how work is sent later, and what to do before signing out.
- Subscription, trial and account deletion The free trial, how plans work, where to subscribe, how to get your data and how deleting an account works.