Getting started

This guide takes you from a new account to your first site, ready for cleaners and inspections. You can do it on the web or in the app, and you can stop at any step and come back later.

Create the account

The owner of the company signs up with a name, an email and a password. Mopful emails a 6-digit code; enter it to confirm your email. Cleaners, supervisors and managers do not sign up on their own. The owner or a manager invites them (see "Users and roles").

Your first login

Check your company name first. Then choose how to start:

• Add your first client and site. The setup guide asks for the client's name and the language its reports should be in, then the site's name, address, time zone, building type and cleaning window.
• Look around with demo data. Demo data is an example client with a site, areas, a visit, an inspection and an issue. It is marked as demo, Mopful never emails anything from it, and it is removed for you when you add your first real client. You can also remove it yourself at any time.

The setup guide follows six steps: company (name, time zone, optional logo), first site, areas, team (one invite or one PIN member), first inspection and first report sent. Each step is optional.

Areas come suggested

When you pick the building type (office, school, medical, industrial, retail, government, multi-tenant or other), Mopful suggests the areas such a building usually has, for example a lobby, four offices, two restrooms and a night closing. Change a number, or set it to 0 to skip that area. Every area arrives with a ready inspection template and a task list, which you can edit later.

The cleaning window

The cleaning window is the time the work should be done: the days of the week, a start time and an end time. It can end after midnight, for example from 7:00 PM to 2:00 AM. It is also what tells Mopful when a task list is late. See "Clients, sites and areas" for the details.

Language

Mopful works in English and Spanish. Each person picks their own language, so a cleaner can work in Spanish while the manager works in English. Reports and emails go out in the language of the person who receives them.

What Mopful does not do

Mopful does not do invoicing, payments or payroll, and it has no profit and loss reports. It does not follow anyone's location during a shift, and it has no facial recognition. Location is taken only when a cleaner clocks in or out and when an inspection starts.

Next steps

• Add the rest of your clients and sites by hand or with an import.
• Invite your supervisors and cleaners.
• Run a first inspection and send the report.